Personal Data Protection Act

We are responsible for protecting your privacy and ensuring that your personal data is protected. Therefore, we will ensure that our policies and practices related to personal data comply with the requirements of the personal data protection act under Malaysian law (Personal Data Protection Act 2010).

Personal Data Collection

This personal data is obtained when you register yourself as a member of OurCare.

Your personal data will be collected and used by OurCare for the following purposes:

User account registration

Administrative or operational purposes

Sales and promotions

Your personal data will not be disclosed to third parties without your consent.

Personal Data

The personal information collected by us may include (but is not limited to) the following: –

Name, Age, Gender, Date of Birth;

Race, Nationality and Identity Card Number / Passport Number;

Contact information including Home Address, Telephone Number and Email Address;

Failure to obtain your personal data may make it difficult for us to provide you with updates regarding pharmacy services, notices, health info and even the latest promotions.

Disclosure of Personal Data

We will always ensure that your personal data is kept confidential. However, your personal data may need to be disclosed to the following parties:

Any party required under any law or any government body or authority

Any of our parent companies, subsidiaries, affiliates, representatives and branches in any jurisdiction of OurCare Companies

Any business partner of OurCare that provides products and services to you

Any government agency, statutory authority and industry regulator as required by law

Any service provider appointed by OurCare Companies in relation to the program organized by the company for the purpose of delivery, redemption of gifts and services

The OurCare Group of Companies will retain your personal data for a specified period of time to fulfill the purposes stated above.

Personal Data Security Guarantee

We will store and process your personal data in a secure condition without elements of intrusion. We will endeavor to protect the confidentiality and security of your personal data by implementing appropriate administrative and security procedures in accordance with established laws and regulations to prevent illegal data processing, accidental loss or damage of data information.

Access and Correction

We are ready to help you to access and correct your personal data in our possession. If you wish to access or correct, delete or update any of your personal data with us, you can:

Reviewing our use of your personal data

Request correction of any of your personal data that is inaccurate, incomplete or not updated

Request clarification of policies and procedures regarding your personal data provided to us

Ask us to stop processing your personal data for marketing purposes

Asking us to limit the processing of your personal data including limiting access to certain parties

Notify us of the withdrawal of your previously given consent subject to any applicable regulations, contractual terms and reasonable time frame for such withdrawal of consent

Individual Responsibilities Regarding Personal Data

You are responsible for providing accurate, complete, up-to-date and non-misleading information to us about yourself and others that you provide to us and to notify us if there is any information that needs to be updated, is incomplete or incorrect.

Agreement

Your consent to our collection and use of your personal data is as described here and may change from time to time, until you notify us otherwise.

Contact Us

If you have any queries or requests or wish to make any applications concerning your personal information or data, please contact us via phone call or e-mail.

Contact Number: +601120900341
E-mail: customerservice@qnema.my